Cookie Policy

This page was last updated on 05/27/2024

This privacy statement applies to the website and services of B2B Motors driven by Expo NV (hereinafter referred to as “we”, “us”).

We place great importance on the privacy of our customers and visitors to our website. For this reason, we only process your data in a manner that complies with the General Data Protection Regulation (GDPR).

Personal data we collect

We collect data to operate efficiently and to provide you with the best experiences with our products and services. You provide some of this data (optionally) directly to us, for example, when you fill out a contact form, create an account on our website, or request a demo account,…

Data we collect:

Contact details: first name, last name, address, email, telephone number

Professional data: Company name, VAT number, billing and delivery address

We also record information about the company in which our members and/or prospects work (e.g., VAT number, sector of activity,…).

Be sure to read our cookie statement.

What do we use this personal data for?

The personal information you provide to us may be used to manage our relationship with you, or to customize or improve the website and related services to you. Furthermore, we also process your data to handle your purchases correctly.

We may also use your personal data for marketing purposes, to send you promotional material or communications regarding services provided by us and which we think may be of interest to you.

You can request at any time that we stop sending communications, emails, or other correspondence. This can be done without motivation and free of charge, for example, by clicking on the unsubscribe link provided at the bottom of each email message.

An overview of our processing activities:

Sending out newsletters

Managing an account on the website

Improving the service

Providing customer service

Handling complaints

How long do we keep personal data?

We do not keep your personal data longer than is strictly necessary to achieve the purposes outlined in this privacy statement. If you would like more information about the exact period, you can always contact us.

Transfer of data to third parties

Your data will under no circumstances be passed on to third parties.

Security of your personal data

We do everything to protect the security and confidentiality of your personal data. We use appropriate technical and organizational measures in such a way that the processing meets the requirements of national and European legislation.

Your rights

Right of access and inspection

You have the right to freely obtain access to your personal data at any time, as well as to the use that we make of your personal data.

Right of correction, deletion, and limitation

You always have the right to request us to correct, supplement, or delete your personal data, you can also do this yourself via the personal settings of your account. You acknowledge that if you refuse to communicate or request the deletion of personal data, certain services and products cannot be provided. You may also request to limit the processing of your personal data.

Right of objection

You also have the right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to oppose the use of personal data for direct marketing purposes; in such a case, you do not have to provide reasons.

Right of free data transfer

You have the right to obtain and/or transfer to other controllers the personal data we process about you in a structured, commonly used, and machine-readable format.

Right to withdraw consent

When processing is based on your prior consent, you have the right to withdraw that consent.

Right to file a complaint

You have the right to file a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: commission@privacycommission.be.

Changes

This privacy statement is tailored to the use of and the possibilities on this website. We reserve the right to change or update this privacy statement at any time.

When we make changes to this statement, we will change the date of the "last update" of the statement. In the event of significant changes, we will mention this on our homepage. Nevertheless, we recommend that you read our privacy statement periodically.

Cookie settings

Essential cookies (ALWAYS ON)

These cookies enable basic functionality such as security, identity verification, and network management. These cookies cannot be disabled.

Enable marketing cookies

These cookies are used to track the effectiveness of advertisements to provide a more relevant service and better advertisements that match your interests.

Enable functional cookies

These cookies collect data to remember the choices users make to improve and provide a more personalized experience.

Enable analytical cookies

These cookies help us understand how visitors interact with our website, identify errors, and provide better overall analytics.

Cookie policy

During a visit to this website, cookies are placed on the hard drive of your computer or mobile device. In some cases, personal data are also collected. How we handle your personal data can be read in our privacy statement.

What are cookies?

A cookie is a small text file that we store on your computer or mobile device when you visit the website.

Cookies are usually used to make websites function optimally, to track the actions of the website visitors, to store login details, etc. There are different types of cookies that can be distinguished according to their origin, function, and lifespan.

Which cookies do we use and why?

We primarily use “First party cookies”. These are technical cookies that are used by the website and are intended to make the site function optimally. Example: settings that the user has done during previous visits to the site.

We also use a number of “Third party cookies”. These are technical cookies used by third parties and are intended to inform us about your browsing behavior and technical data.

What types of cookies are there and what are they used for?

1. Essential cookies

Essential cookies are cookies necessary for a website to function. They ensure that basic functions such as page navigation, security, and load time can work.

1. Functional cookies

Functional cookies are cookies that keep information about your choices and preferences on a website. For example, they remember your language choice, login details, or the region you live in.

1. Analytical cookies

Analytical cookies collect information about the behavior of website visitors and the performance of the website. Based on the results, the website can be improved, and visitors can have a better user experience.

1. Marketing cookies

Marketing cookies track the browsing behavior of website visitors and compile a user profile based on that. This profile is used to make the surfing experience more personal and to display personalized offers, advertisements, newsletters, and the like that correspond to your interests.

Which cookies are placed via our site? 

ASPXFORMAUTH (session cookie)

• Type: first party
• Kind: essential cookie
• Lifetime: session
• Purpose: this cookie allows communication between the web server and browser and temporarily stores information from your session. For example, it ensures that you do not have to log in on every page.

language (session cookie)

• Type: first party
• Kind: essential cookie
• Lifetime: 1 year after last visit
• Purpose: keeping track of the user's language choice

__utma (Google Tag Manager)

• Type: third party
• Kind: analytical cookie
• Lifetime: 2 years
• Purpose: to distinguish unique users and sessions

__utmb (Google Tag Manager)

• Type: third party
• Kind: analytical cookie
• Lifetime: 30 minutes
• Purpose: determines new sessions and visits

​​__utmc (Google Tag Manager)

• Type: third party
• Kind: analytical cookie
• Lifetime: session
• Purpose: works together with the __utmb cookie to identify new sessions of returning visitors

__utmt (Google Tag Manager)

• Type: third party
• Kind: analytical cookie
• Lifetime: 10 minutes
• Purpose: slows down the request rate and thus limits data collection on high-traffic sites.

__utmz (Google Tag Manager)

• Type: third party
• Kind: analytical cookie
• Lifetime: 6 months
• Purpose: identifies the source that led you to our website

datr, act, sb, presence, fr, wd, xs, c_user, dpr (Facebook.com)

• Type: third party
• Kind: marketing cookies
• Lifetime: session and remains stored for a maximum of 2 years
• Purpose: creates a user profile to display relevant advertisements on Facebook.

SSID, SID, SAPISID, APISID, HSID, SS, NID, SIDCC (google.com)

• Type: third party
• Kind: analytical and functional cookies
• Lifetime: varies from end of session to 2 years after the session
• Purpose: stores preferences and information of the user when they visit pages with integrated Google Maps or YouTube

NID, SID, APISID, 1P_Jar (google.com)

• Type: third party
• Kind: marketing cookies
• Lifetime: maximum 1 year
• Purpose: shows customized ads on Google websites based on recent searches and previous interactions.

CONSENT, UULE, DV (google.com)

• Type: third party
• Kind: analytical and marketing cookies
• Lifetime: kept for a maximum of 2 years
• Purpose: collects data for Google Analytics, to compile an anonymous user profile and to measure whether advertisements are effective.

_ga (google analytics)

• Type: third party
• Kind: analytical cookie
• Lifetime: 2 years after session
• Purpose: anonymously measures how users use the website

_gid (google analytics)

• Type: third party
• Kind: analytical cookie
• Lifetime: 24 hours after the last session
• Purpose: anonymously distinguishes website users

Vars.hotjar (hotjar.com)

• Type: third party
• Kind: analytical cookie
• Lifetime: 1 year after session
• Purpose: analyzes visitor behavior using heatmaps, funnel tracking, user polls, surveys, and more.
• Additional privacy information from Google

How can you disable cookies?

You can disable, delete, or adjust the settings for cookies, although our website will not function optimally in that case. Do you still want to adjust the settings for cookies? Then you can use the help function of your browser to make this change.

• Google Chrome
• Microsoft Edge / Internet Explorer
• Mozilla Firefox
• Safari

Questions and feedback

If you have questions about this privacy statement, you can contact us at the following details:

• Address: Weversstraat 31, 1840 Londerzeel
• Phone: +32.52.69.93.00
• Data Protection Officer via: info@b2bmotors.be